What is Compliance?

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Set of measures ensuring that the company is in compliance with the national and international standards in force, complying with all the requirements of the regulatory authorities, within all the policies required for the activity to be performed.

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How important is Compliance?

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• To adopt and maintain good governance practices according to the laws;

• To assist the fight against corruption;

• To create internal controls, mitigating risks and minimizing misconduct;

• To adopt ethical behavior and Compliance as fundamental guidelines to be observed by the signatories.

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What are the benefits of complying?

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Being in compliant helps to fix the organization in the market and to build a strong and very positive image, bringing a series of benefits such as:

• Protection of the corporate image and the people who are responsible for it;

• Concern with ethics and cultural transformation in companies;

• Creation of a strong organizational culture, committed employees and providers acting with integrity and valuing these aspects in their activities;

• Increased company's credibility;

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What is the relationship between Compliance and GDPR?

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Compliance rules are updated to achieve the parameters defined in the General Data Protection Laws, as well as the code of conduct. Internal procedures and information security standards are also in line with all of this.

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Basic conduct requirements

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All employees must comply with the laws and regulations of the legal systems in which they operate and the applicable Deep Center policies. It is essential to avoid any violation of the law, in any and all circumstances. Regardless of the sanctions provided for in the law, all employees guilty of an infraction will be subject to disciplinary measures as a result of non-compliance with their professional duties.

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Information processing

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The collection, processing or use of personal data is only permitted to the extent necessary for previously defined, clear and legitimate purposes. In addition, personal data must be kept safe and precautions must be taken when transmitting it. High standards must be guaranteed in terms of data quality and protection against unauthorized access. The use of the data must be transparent to the affected persons, whose rights must be safeguarded with regard to the use and correction of the information and, if applicable, to objections involving the blocking or deletion of information.

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Confidentiality

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Non-public information from or about suppliers, customers, employees, agents, consultants and other third parties must also be protected in accordance with legal and contractual requirements.

Confidential or proprietary information may include in particular:

• Details about a company's organization and equipment, prices, sales, profits, markets, customers and other business matters;

• Information on production or research and development and,

• Internal financial reporting values.

The confidentiality obligation continues beyond the end of the relevant relationship, since the disclosure of confidential information may harm Deep Center's business or its customers, regardless of the time of disclosure.

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Relationship with business partners and external entities

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Collaborators may not:

• Talk to competitors about prices, production, capabilities, sales, proposals, profits, profit margins, costs, distribution methods or any other parameter that determines or influences the competitive behavior of the company in order to induce parallel behavior on the part of the competitor;
  

• Establish agreements with competitors in order not to compete, restrict business with suppliers, submit fictitious offers under proposals or share customers, markets, territories or production programs;
  

• Obtain confidential information from the competition using means of industrial espionage, bribery, theft or interception of information by electronic means, or to communicate consciously false information about a competitor or its products and services.

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Our main values

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Deliver high performance services and products to our customers, through long-term relationships, mutual gains and efficiency in execution. Attract, develop, train and retain the best professionals, offering training through an environment where they can improve their qualification, with incentives and incentive policies increasing their earnings and the company's income. We value the respect of the individual, valuing diversity, encouraging an environment of trust and inclusion, respecting and understanding the differences between individuals.

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Integrity

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Being upright means being ethical, honest, transparent and inspiring confidence. Having our speech in line with our behavior, our conduct and being responsible for all our actions.

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